g499 Terms and Conditions

"Platform" or "Site"

All online betting and casino services, websites, mobile applications, and related digital services of g499 operated under the g499.cam domain.

"User" or "You"

Any person who has registered on the g499 platform or is using its services. By registering, you are bound by these terms and conditions.

"We" or "g499"

The g499 brand, its affiliated entities, operating organizations, and their authorized representatives.

"Account"

The personal profile created for a user upon registration on the platform, through which they can make deposits, withdrawals, and play games.

"Wager" or "Bet"

The act of placing a specific amount of money from a user's account on a game or event.

Age Requirement

The g499 platform is for users aged 21 and above only. Registration by minors is strictly prohibited. g499 may request a national identity card or passport at any time to verify age.

Geographic Restrictions

g499 services are available for Bangladesh and certain other regions. Citizens or residents of countries where online gaming is legally prohibited may not use these services.

Registration Terms

• Each individual may open only one account.
• All information provided at the time of registration must be accurate, complete, and up to date.
• Providing false information when creating an account may result in account cancellation.
• The email address and mobile number provided at registration must be active and personal.
• Documents required for KYC (Know Your Customer) verification must be submitted.

Prohibited Persons

Employees, directors, partners of g499, and their family members may not place bets on the platform. Violating this restriction will result in the immediate closure of the relevant account and the possible forfeiture of deposited funds.

Security and Password

It is your responsibility to keep your account login details completely confidential. Allowing anyone else to access your account is prohibited. If you believe someone is using your account without authorization, notify our support team immediately.

Updating Your Information

If any of your personal details change (name, address, contact information), please update your account through our support team. The user is responsible for any issues arising from outdated or incorrect information.

Account Inactivity

If an account remains inactive for 12 consecutive months, g499 may mark that account as inactive. An inactivity fee may be applied to inactive accounts, determined in accordance with applicable laws and regulations.

Account Verification

g499 may request additional documents for identity verification at any time. g499 reserves the right to suspend withdrawals or other activities until verification is complete.

Deposit Rules

• Minimum deposit amount: ৳200 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
• Deposited funds must come only from the registered user's own payment method.
• Deposits through third parties are strictly prohibited.
• g499 reserves the right to investigate any suspicious transaction and place a hold on it if necessary.

Withdrawal Rules

• Minimum withdrawal amount: ৳800.
• Withdrawal requests are generally processed within 30 minutes to 3 hours.
• Withdrawals can only be made to the same payment method used at the time of deposit.
• Identity verification (KYC) must be completed before the first withdrawal.
• If bonus conditions have not been met, the withdrawal process may be delayed.
• g499 reserves the right to suspend withdrawals in the event of suspicious activity.

Payment Security

All financial transactions are protected by SSL encryption technology. Your payment information is stored on g499's secure servers and is not shared with any third party without authorization.

Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳10,000. A minimum deposit of ৳200 is required to receive this bonus. A 20x wagering requirement applies to use the bonus.

Wagering Terms

• Welcome bonus wagering requirement: 20x (bonus + deposit amount).
• A specific time limit applies for meeting the wagering requirement.
• Not all games may count equally toward the wagering calculation.
• Using multiple accounts to take advantage of bonuses is strictly prohibited.

VIP Program

g499's VIP program has three tiers: Bronze — up to 0.5% weekly cashback; Silver — up to 1.0% weekly cashback; Gold — up to 1.5% weekly cashback. Higher tiers can be reached through regular play.

Bonus Abuse

If g499 determines that a user is abusing bonus benefits, g499 reserves the right to cancel the bonus from that account and, if necessary, suspend the account. g499's decisions regarding bonuses are final.

Gaming Rules

Each game has its own rules that must be understood before playing. g499 follows a fair play policy across all games to ensure full transparency. In the event of a dispute over a game result, g499's records will be considered the final evidence.

Technical Errors

If a game or bet is left incomplete due to server issues, internet disconnection, or any other technical reason, g499 may decide to refund the bet amount or restart the game. g499 reserves the right to void any winnings resulting from a technical error.

Sports Betting Rules

• Betting odds may change after a set time.
• If an event is cancelled or postponed, the bet amount will be refunded.
• g499 reserves the right to void bets accepted at incorrect odds.
• Betting on BPL, IPL, T20 World Cup, or other international sports events is conducted in accordance with applicable rules.

Strictly Prohibited Activities

The following activities are strictly prohibited on the g499 platform and may result in account cancellation and forfeiture of funds:

• Fraudulent activities, hacking, or use of system software.
• Using the platform for money laundering.
• Creating or managing multiple accounts.
• Placing bets with third-party funds.
• Use of automated software, bots, or scripts.
• Any attempt to manipulate game results.
• Threatening or harassing other users.
• Operating an account under a false identity.

Consequences of Violations

If evidence is found of involvement in any of the above prohibited activities, g499 may immediately suspend or close the account, forfeit funds, and take legal action if necessary.

Data Collection and Use

g499 collects users' personal information during the registration process and while using the service. This information is used only for providing services, verifying identity, preventing fraud, and meeting regulatory requirements.

Data Confidentiality

Users' personal information is not shared with third parties without legal obligation or the user's consent. Our full privacy policy can be found on the Privacy Policy page.

Data Security Measures

g499 protects your information through SSL encryption, secure server infrastructure, and regular security audits. However, it is not possible to guarantee 100% security for data transmitted over the internet.

Service Limitations

While g499 strives to provide uninterrupted service, the service may be temporarily unavailable due to maintenance, technical upgrades, or unforeseen circumstances. g499 is not liable for any loss resulting from such disruptions.

Financial Loss Limitations

Winning and losing in gaming involves complete risk. g499 is not obligated to provide any financial compensation for bets lost by users. Every bet is placed at the user's own discretion and responsibility.

Third-Party Services

The g499 platform may include services from third-party game providers such as PG Soft, Pragmatic Play, JILI, Spribe, and others. g499 has limited responsibility for the quality of these services. g499 is fully exempt from liability for any issues arising from third-party services.

Closure by User

You may request to close your account at any time through our support team. Before closing your account, any outstanding bonus conditions must be completed and available funds must be withdrawn.

Termination by g499

g499 reserves the right to suspend or close accounts for the following reasons:

• Any violation of these terms and conditions.
• Fraudulent or suspicious activity.
• False identity or provision of incorrect information.
• Instructions from a regulatory authority or legal obligations.
• Prolonged inactivity of the account.

Funds After Termination

If an account is closed by g499, available funds will generally be returned following a review, except in cases of terms and conditions violations. The fund return process will be handled according to g499's designated procedures.

Setting Limits

Users can set their daily, weekly, or monthly deposit limits, loss limits, and session time limits. This feature can be activated through our support team.

Self-Exclusion Feature

If you feel that gaming is having a negative impact on your life, you can request a temporary or long-term self-exclusion through our support team. We handle this process with respect and confidentiality.

Sources of Help

If you are struggling with gaming addiction, please seek professional help. Detailed information and resources are available on our Responsible Gaming page. g499's 24/7 live chat support is also able to assist you with this.

Right to Modify Terms and Conditions

g499 reserves the right to change or amend these terms and conditions at any time. For significant changes, users will be notified in advance via their account email or through a notice on the platform.

Continued Use After Changes

Continued use of the platform after updated terms and conditions have been published will be considered as the user's acceptance of the new terms. If you do not agree with the updated terms and conditions, please stop using the platform and request account closure.

Language of Interpretation

These terms and conditions are written in Bengali. In the event of any interpretive dispute, the Bengali version will be considered final.

Dispute Resolution

Any disputes arising from these terms and conditions will first be resolved through discussion. Please contact our support team for any issues. g499 reserves the right to make the final decision on relevant matters.